As a career-long business communicator, I’ve been challenged to refer to human beings in many ways. Whether driven by industry standards, corporate culture, or the druthers of a senior executive, most of us have adopted some peculiar labels for the people in and around our business. In some workplaces, the word employee is taboo. Instead, those on the [...]
What happens when you dare to not follow Conventional Wisdom? What does conventional wisdom even mean, and who gets to decide what is wise and what is folly? In 1958 John Kenneth Galbraith was trying to persuade the people of the U.S. that our economic model was promoting income disparity. (Yes, we knew this was a [...]
Dear Corporate Poet & Cutter of Crap: Last week I sent my team an email message about something important. As thorough as I tried to be, I totally expected questions and comments. So, as always, I closed the message with “please let me know if you have questions.” I meant it. I sincerely want people to [...]